Jobs in luxembourg

Servicenow Consultant - ITSM & CMDB

We are currently looking for a ServiceNow Consultant - ITSM & CMDB to strengthen the Cronos Europa team. As a member of the IT Operations team, you will contribute to the design, configuration, testing and continuous improvement of ServiceNow solutions supporting day-to-day IT service delivery. You will work closely with IT Operations and ServiceNow stakeholders to improve ITSM workflows, automation, CMDB reporting and operational processes.   Responsabilities: Gather operational requirements and design, configure or develop ServiceNow workflows and automations. Translate operational needs into clear user stories, requirements and technical specifications. Prepare configuration documentation, test cases and functional validation. Support testing, release preparation and post-deployment verification of ServiceNow enhancements. Troubleshoot existing workflows and contribute to the resolution of defects and technical issues. Identify repetitive tasks, process gaps and opportunities for automation and continuous improvement. Improve ticket routing, assignment, escalation, notifications and approval processes. Support the optimisation of Incident, Problem, Change and Request Management workflows. Design and maintain operational reports, dashboards and KPIs related to ITSM and CMDB activities. Assess CMDB data quality, including CI completeness, consistency, accuracy and relationships. Contribute to ITOM Discovery-related activities, including functional validation, documentation, knowledge transfer and transition to operations. Technical skills: Proven hands-on experience with ServiceNow ITSM administration, configuration and/or development. Experience with Flow Designer, Business Rules and JavaScript , or equivalent ServiceNow platform capabilities. Good knowledge of ITIL-aligned Incident, Problem, Change and Request Management processes. Working knowledge of ServiceNow CMDB , including CI classes, attributes, relationships and reporting. Experience with development lifecycle activities, testing, pre-production validation and controlled release processes. Experience creating dashboards, operational KPIs and data-quality reports. Good understanding of enterprise infrastructure operations and IT service delivery. Ability to translate operational requirements into implementable technical specifications. Knowledge of ServiceNow ITOM Discovery, MID Servers, Discovery patterns, IRE and CSDM is an asset. ServiceNow certifications such as CSA, CIS-ITSM or CIS-Discovery are considered an advantage. Profile: Approximately 3-5 years of relevant ServiceNow experience , or equivalent demonstrated expertise. Experience supporting IT Operations, infrastructure services or a managed-services / RUN environment. Strong analytical, troubleshooting, organisational and documentation skills. Ability to work autonomously and take ownership of assigned activities. Good communication and interpersonal skills, with the ability to collaborate with both technical and operational stakeholders. Proactive and continuous-improvement mindset. Professional proficiency in English is required; French is an advantage. Why Cronos Group?   We'll propose you: An attractive salary package. A good work-life balance environment. The assurance of working in cutting-edge technologies in an entrepreneurial spirit. The opportunity to develop your skills thanks to tailor-made training courses according to your needs. A good job in a friendly place. If you wish to integrate a dynamic structure on a human scale while working with the latest technologies, don't wait anymore and join Cronos !

CloudOps Engineer

We are currently looking for a CloudOps Engineer to strengthen the Cronos Europa team. As a member of our technical team, you will be responsible for managing cloud operations and AWS infrastructure, maintaining CI/CD pipelines, supporting GitLab environments, and ensuring reliable, secure and automated application deployments.   Responsibilities: Design and develop AWS CloudFormation templates for web applications, ensuring resilience, compliance and security. Implement and maintain cloud infrastructure using Infrastructure as Code (IaC) and automated deployment pipelines. Manage and optimise AWS cloud components including EC2, S3, RDS, IAM and VPC. Design and maintain Amazon CloudWatch dashboards for monitoring and operational visibility. Administer and maintain GitLab and Gitaly environments, including central runner solutions. Define and implement standardised deployment and release processes. Develop and maintain CI/CD pipelines using GitLab CI, GitLab Runner and FluxCD. Integrate DevSecOps practices, including QA testing, DAST and security scanning. Provide Level 3 operational support and troubleshoot complex cloud infrastructure, build and deployment issues. Manage application environments and contribute to system reliability, scalability and continuous improvement. Technical skills: Cloud: AWS, including Compute, Storage, Networking, IAM, Databases, Cost Management and Automation. Infrastructure as Code: AWS CloudFormation, Terraform. CI/CD & DevOps: GitLab, GitLab CI/CD, GitLab Runner, FluxCD. Containerisation: Kubernetes / AWS EKS. Security & DevSecOps: HashiCorp Vault, AppScan360, SonarQube, DAST and security scanning. Tools: JFrog Artifactory. Development & Scripting: Spring Boot (Java), Bash, YAML. Monitoring & Operations: Amazon CloudWatch, observability, incident management and standardised deployment processes. Profile: At least 7 years of hands-on experience in Cloud Operations, DevOps and infrastructure management. Strong practical experience designing, implementing and maintaining AWS environments. Experience with GitLab administration, CI/CD pipelines and Kubernetes deployments. Experience managing operational service requests, incidents and application environments. Good stakeholder management and collaboration skills. Knowledge of ITIL 4 principles and continuous improvement practices. AWS SysOps Administrator and ITIL Foundation certifications. Fluent in English, with knowledge of French. Why Cronos Group? We'll propose you: An attractive salary package. A good work-life balance environment. The assurance of working with cutting-edge technologies in an entrepreneurial spirit. The opportunity to develop your skills thanks to tailor-made training courses according to your needs. A good job in a friendly place. If you wish to integrate a dynamic structure on a human scale while working with the latest technologies, don't wait anymore and join Cronos!

UK & Ireland Marketing Manager - Food/FMCG

An established international FMCG business seeking a commercially minded Marketing Manager to drive brand growth across the UK and Ireland. Based in Luxembourg, you'll take ownership of the full marketing mix, leading integrated campaigns, driving consumer engagement and identifying opportunities to grow market share. Working within an international marketing team, you'll shape strategy and deliver impactful campaigns across two key markets. Client Details A household name FMCG brand. Description Reporting to the International Marketing Director, you'll be responsible for developing and executing marketing plans across the UK and Ireland, balancing brand-building activity with commercial objectives. You'll have the opportunity to influence marketing investment, lead agency partnerships and deliver campaigns across digital, media, retail and consumer touchpoints. You'll also manage a team member, providing an opportunity to further develop your leadership experience within an international business. Key Responsibilities Develop and implement annual marketing plans for the UK and Ireland, aligned with wider international business objectives Analyse consumer behaviour, market trends and competitor activity to identify opportunities for growth Lead the development and delivery of integrated marketing campaigns across online and offline channels Collaborate with digital specialists to deliver effective digital communications and enhance consumer engagement Develop media plans and manage relationships with creative, media and events agencies Plan and execute consumer-facing events, brand activations and point-of-sale initiatives Partner with sales teams to develop customer marketing plans and present brand initiatives to commercial partners Monitor market performance, campaign effectiveness and marketing budgets, identifying opportunities to optimise investment Use market intelligence and consumer insights to inform strategic decisions and improve commercial results Present marketing plans, performance updates and recommendations to senior leadership Manage and support a team member across day-to-day marketing activities Profile 7+ marketing experience within an FMCG business Experience in Food or Beverages is essential for this role Previous experience working with the UK market and a strong understanding of consumer behaviour and market dynamics A proven track record of developing and delivering integrated marketing campaigns across digital and traditional media Experience working with media agencies and managing external creative and communications partners Advanced knowledge of Nielsen, IRI or equivalent market research and measurement databases Strong project management skills and the ability to manage multiple priorities Excellent analytical, communication and presentation skills A proactive, detail-oriented approach and the confidence to make recommendations that improve performance A degree in Marketing, Business Administration, Communications or a related disciplineJob Offer A good salary + Bonus + Relocation cost covered + Good Bens Luxembourg based and onsite